Privacy policy

1. PRIVACY POLICY

Last updated: 13-07-2026

At SolStick, we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and purchasing our products, including the sunscreen cream applicator.

Data Controller

Company / Owner: SolStick
Address:
Contact email: solstick3@gmail.com
Phone: 699824250

Data We Collect

We may collect the following information:

  • Full name.
  • Shipping and billing address.
  • Email address.
  • Phone number.
  • Payment information (managed by secure payment platforms).
  • Website browsing and usage data (cookies, IP address, device information, etc.).

Purpose of Data Processing

We use your data to:

  • Process and ship orders.
  • Manage payments and returns.
  • Respond to customer service enquiries.
  • Send communications related to your purchase.
  • Improve the user experience and website performance.
  • Send promotions or updates, only when consent has been provided.

Legal Basis

The processing of your data is based on:

  • The performance of a purchase agreement.
  • Your explicit consent.
  • Compliance with legal obligations.
  • Our legitimate interest in improving our services.

Data Retention

Your data will be stored for the time necessary to fulfil the purposes described above and to comply with applicable legal obligations.

Data Sharing

We will not sell your personal data to third parties. Your information may only be shared with:

  • Transport and logistics companies.
  • Secure payment gateways.
  • Technology providers required for website operation.
  • Competent authorities when required by law.

User Rights

You may exercise the following rights:

  • Access.
  • Rectification.
  • Deletion.
  • Restriction of processing.
  • Data portability.
  • Objection.
  • Withdrawal of consent.

To exercise these rights, please contact: solstick3@gmail.com

Cookies

This website uses its own and third-party cookies to improve browsing, analyse traffic, and provide personalised content. You can configure or reject cookies through your browser settings.

Security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, or disclosure.

2. TERMS AND CONDITIONS / SECURITY

General Information

This website, SolStick, offers the sale of sunscreen cream applicators and related accessories.

By accessing and using this website, you agree to these Terms and Conditions.

Products

We make every effort to display our products as accurately as possible. However, colours and finishes may vary slightly depending on the user's device.

Proper Use of the Product

The sunscreen cream applicator is designed exclusively to facilitate the application of cosmetic products and sun protection products.

The user is responsible for:

  • Using the product according to the instructions provided.
  • Keeping the applicator clean and hygienic.
  • Checking the compatibility of the sunscreen product being used.

Payments

Payments are processed through secure and encrypted platforms. We do not directly store complete bank card details.

Shipping

Delivery times are approximate and may vary due to circumstances beyond our control.

Returns

Customers may request a return in accordance with applicable consumer protection regulations. The product must be returned in appropriate condition for use and hygiene purposes.

Limitation of Liability

SolStick shall not be responsible for:

  • Incorrect use of the applicator.
  • Allergic reactions resulting from sunscreen products used by the customer.
  • Damage caused by improper handling.
  • Temporary interruptions of the website service.

Website Security Measures

To protect our customers:

  • We use secure HTTPS/SSL connections.
  • We apply protection systems against unauthorised access.
  • We carry out regular security checks.
  • We work with certified payment providers.

Intellectual Property

All website content (texts, images, videos, logos, and designs) is the property of SolStick or their respective owners and is protected by current legislation.

Modifications

We reserve the right to modify these terms and conditions at any time. New versions will be published on this same page.

Applicable Law

These terms shall be governed by the laws of Spain, and any disputes shall be submitted to the competent courts and tribunals.